Learning Decks

Educating The Masses

The Vision of InnovaCare Health Both Now and For The Future

InnovaCare Health is a leader in the field of providing quality Medicaid and Medicare Advantage programs, along with excellent physician practice services that stand out because of the quality of the programs.

Operating in Puerto Rico, and based in New Jersey, InnovaCare Health serves over 200,000 people in a network of over 7,500 professional providers. InnovaCare health runs two Medicaid plans that operate from within the Government Health Plan of Puerto Rico which offer robust and well-coordinated health benefit plan through a model of coordinated care.

Leadership is an important and vital part of the success of InnovaCare Health, as the Chief Executive Officer, Dr. Richard “Rick” Shinto, MD has proven. Dr. Shinto has over 20 years of the operational and clinical experience on in the managed care field and is the former Chief Executive Officer of Aveta, Inc., as well as the former Chief Medical Officer of NAMM, California.

Dr. Shinto is a leading authority on managed care and how it affects the patients and the surrounding community, and he has written in detail on this subject at

Penelope Kokkinides is the Chief Administration Officer of InnovaCare Health and she brings a strong organizational ethic to the company. She also has more than 20 years of experience and background in the industry, specializing in government programs on Manta such as Medicaid and Medicare and the managed care industry. Her expertise and knowledge extend into the clinical areas and in the development and implementation of managed care processes and operations. Her ability to affect the efficiencies of these programs in a positive manner is well-known.

Ms. Kokkinides background includes serving as Chief Operating Officer of InnovaCare Health and the Chief Operating Officer of Touchstone Health. Also her serving as Corporate Vice President of Americhoice on, where she developed the health model for that company is notable.

The precept that the patient always comes first seems simple enough at the outset, but to achieve that end, the care and procedures have to be focused on that one outcome. Everything else fits into that dynamic, as strong patient-provider relationships is the key to success in this area.

Communications between providers in the network are vital to a positive outcome in all instances, as miscommunications can cause significant problems in the care of patients. Positive results in all of these areas are the reasons InnovaCare has such a good track record with patients and families over the years.


Smalling Wright says:

InnovaCare Health holds true to the precepts on its mission statement which are principles that define the outcomes that patients and families should come to expect when the receive treatment at InnovaCare. It is clearly seen that has done one of the best reviews ever which is so important.